Web 2.0 is the term we use to describe the changing way that businesses, consumers and software developers are using the internet. In today’s marketplace, companies are turning to social media tools to educate consumers, sell products and elevate their brands and reputation. Over the last three years several companies have launched Web 2.0 initiatives and virtual communities to connect more directly with and influence consumers. Pepperidge Farm created the Art of the Cookie, Waste Management designed and launched Greenopolis among many others. This month, Interface, Inc., the world’s largest modular carpet manufacturer, will launch Mission Zero, an online community that addresses sustainability. IGEL had a chance to talk with Erin Meezan, Interface Inc.’s Vice President of Sustainability, about Mission Zero.